Store System Analyst – Retail & Consumer Services Amsterdam • CGI Nederland

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Store System Analyst – Retail & Consumer Services

Position Description
If you're passionate about system analysis and want to be part of an innovative IT team, apply now!

Your role in our team
As a Store System Analyst, you will be part of the Global IT Store System team for a large retail client, where you will play a crucial role in ensuring the smooth integration, testing, and support of store systems. This role involves analyzing complex application integrations, troubleshooting issues, and collaborating with cross-functional teams to enhance system performance.
You will:
• Conduct integration testing and validate system functionalities.
• Review and improve technical documentation for system processes.
• Manage incident resolution at the 3rd Level Support (OSP), ensuring timely problem-solving.
• Proactively test system functionalities and contribute to system adoption.
• Work closely with stakeholders to understand business requirements and translate them into technical solutions.
• Location : Arnhem/Amsterdam

How you strengthen our team
We are looking for a highly analytical and proactive Store System Analyst with a strong technical background. You will:
• Analyze and troubleshoot system issues, ensuring high availability and reliability.
• Work collaboratively to resolve bugs and coordinate fixes.
• Maintain clear and structured communication with colleagues and stakeholders.
• Support the deployment and adoption process of new store system technologies.
• Ensure compliance with best practices in system documentation and testing.

Tech Stack & Tools
In this role, you will work with a mix of testing, integration, and system analysis tools, including:
Testing & Issue Management:
• Test Rail – Creating test cases based on user requirements, executing test runs, and reporting results.
• PostMan – API execution and testing.
• JIRA & Confluence – Managing project workflows, documentation, and collaboration.
Database & Development Tools:
• MySQL – Understanding and managing data-related queries.
• DaoCloud – Experience in cloud-based system management.
• BPMN (Business Process Model & Notation) – Understanding business workflows for system improvements.

What We’re Looking For
Our ideal candidate:
✔ Has a strong balance of technical and functional knowledge (50/50 split).
✔ Understands complex application integrations and their impact on store systems.
✔ Has experience in incident management and troubleshooting issues efficiently.
✔ Is proactive, with a hands-on mentality to support deployment and adoption processes.
✔ Can analyze system workflows and data processes with an eye for optimization.
✔ Is highly communicative and collaborative, keeping stakeholders informed throughout projects.
✔ Has experience with system testing, API execution, and issue tracking tools.
✔ Good communication in Dutch and English
✔ Bachelor's or master's degree in computer science or a related field

A pre-employment screening is part of the application process

Why CGI Retail and Consumer Services?
At CGI Retail & Consumer Services, you will:
• Work on mission-critical applications that drive retail innovation.
• Be part of a team that values collaboration, learning, and technical excellence.
• Have opportunities for professional development and career growth.
• Enjoy competitive compensation, excellent benefits, and work-life balance.

Join our team of experts and apply now!
Questions about the position? Ask them to Chris Seelig, Director Consulting Services, Retail and Consumer Services, via de button "Solliciteer nu" op deze pagina..
For more information about the application procedure, please contact recruiter Fabienne Philips via de button "Solliciteer nu" op deze pagina.

We do not collaborate with external recruitment agencies. Therefore, unsolicited acquisition is not appreciated.

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Your future duties and responsibilities

Required qualifications to be successful in this role

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

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