Vacature Product Owner E-commerce Conversational AI - Amsterdam


Philips HealthTech
  • Philips HealthTech
  • HBO of hoger
  • Medior niveau
  • Vast contract / Detachering
  • 40 uur p/w
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In this role, you are responsible for:

  • Designing, creating and developing the Conversational E-Commerce experience as part of the end to end customer journey;
  • Serving as the stakeholder proxy creating the stories and managing the backlog for the multidisciplinary team located across different counties;
  • Setting the priorities for the team based on business and customer value and effort and providing input to the tribe leader and product manager for creating the product roadmap;
  • Facilitating inter-team dependencies in the respective sprints;
  • Participating in team demo and retrospectives. Working with other team members to provide product demos for product managers and be an inspiration for the business;
    Inspecting and Adapting: works with teams to define and implement continuous improvement stories.
  • Just In Time (JIT) Story Elaboration:
    Defining and explaining refined user stories for the squad prior to planning.

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To succeed in this role, you should have the following skills and experience:

  • Bachelor, Master or comparable practical experience;
  • Minimum of 5 years of professional experience, preferably in a corporate environment;
  • Superior communication, inspiration, motivational, critical thinking and problem-solving skills;
  • Fluency in Business English;
  • Has knowledge and experience in the world of Conversational AI Voice, Chatbots and Search and understands the business opportunities for the Philips Health Continuum;
  • Bringing in knowledge and experience with conversational AI frameworks, technologies (voice assistant devices), NLP, Machine learning and working along with IT (and architecture) for setting the foundations;
  • Designing and building successful chatbots and voice solutions with simple webhooks & conversational designs;
  • Setting up integrations with the data lake, SEO, social media and Philips call centres;
  • Has substantial facilitation skills and stakeholder management skills;
  • Proven experience in prioritizing with a customer product in mind, able to explain decisions made and has a strong and convincing personality with a clear and commercial product vision;
  • Ability to communicate ideas in both technical and nontechnical ways at various levels within the company;
  • Able to flourish in a high organizational complex environment with multiple stakeholders to liaise with;
  • Experience in managing teams in an agile (digital marketing) environment;
  • Identify and manage continuous improvements and innovation of the platform;
  • Acting as a role-model for our Philips behaviours: Customer first, Quality & Integrity always, Team up to Win, Take Ownership to deliver fast, Eager to improve and inspire;
  • Cultivating Innovation and being a change agent to drive the digital and agile transformation;
  • Ability to interpret and report on performance and make recommendations to business stakeholders.

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With a growing presence in cardiology, oncology, and women's health, Philips operates in the areas of Imaging Systems, Patient Care & Clinical Informatics, Home Healthcare and Customer Services. Philips combines its clinical expertise and human insights to create innovative solutions across the continuum of care, in partnership with clinicians and our customers, to provide better value and expand access to care for millions. Our teams are working hard every day to improve patient outcomes all the way from disease prevention and screening to diagnosis, treatment, therapy monitoring, and disease management. Irrespective of whether the care cycle takes the patient from doctor's office to hospital or hospital to home, or simply from one medical department to another, Philips Healthcare's unique medical solutions are designed to optimize the quality and flow of patient information and clinical decision making.

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Overige info

You will be employed by YER and seconded to Philips. We offer:

  • Good employee benefits;
  • Excellent guidance from your consultant and YER's back office;
  • Cooperative and results and relationship-driven;
  • Friendly atmosphere and open culture;
  • Community/network with other technology professionals from a variety of multinationals;
  • Events and master classes with interesting speakers and attractive companies;
  • There is also the possibility of being hired as a freelancer.

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Contactpersoon Gabriela Godoy
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