2nd line support engineer - Amsterdam


Page Personnel
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Functieomschrijving 2nd line support engineer within a global digital infrastructure company.

Client Details

The client is a digital infrastructure company that interconnects industry-leading organisations across the world (with almost 230 data centres). Through their platform, the company helps its clients provide their services seamlessly and, at the same time, innovate to deliver world-class experiences, interconnect with partners, customers and employees, and enable migration to hybrid cloud models.


As a 2nd line support, you would have to:
  • Install, configure, upgrade and repare Dell desktops and laptops
  • Manage iPhone and Android phones\tablets via InTune MDM
  • Troubleshoot Windows 10, (Mac OSX,) Microsoft 365 Suite, and other internal applications
  • Do management of Active Directory, Microsoft 365, MS Exchange, SCCM, JAMF including add/change/move requests
  • Provide on-site support for the Amsterdam offices, and remote for the locations in EMEA
  • Assist with troubleshooting and work with telecom engineers to resolve issues with telephony systems
  • Work with desktop and telecom related projects (e.g. software or hardware implementations, office re-locations, new IBX builds, IT license audits, etc.).
Job Offer

The candidate has the opportunity to be part of a fast-growing company with a global scope and work within an international team (people working from Madrid, Paris and London offices). Most importantly, there is room for growing within the company within a higher role.

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Functie-eisen The successful candidate has:

* Minimum MBO4 in IT
* Excellent English written and oral communication skills
* Strong knowledge of SCCM, JAMF, Windows 10, Mac OS, Office O365
* Experience of working with ServiceNow (creating and updating reports and dashboards)
* Knowledge of system administration, networks and VoIP concepts
* Customer service background
* Experience of working in a fast and dynamic but VERY customer-oriented IT Support department
* IT certificates (MCDST, Microsoft)
* Experience with Zoom conference room technology

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Taalvaardigheid Vereist: Engels
Salarisinformatie €40000 - €50000 per annum
Bedrijfsomschrijving Established almost four decades ago in the United Kingdom, Michael Page is today recognised by clients and candidates the world over as the leading specialist consultancy in permanent recruitment, temporary staffing and interim management. From more than 150 offices in 35 countries, our consultants offer clients ranging from SMEs to global blue-chip organisations exclusive access to a pool of (inter)national talent.

Along with Page Personnel and Page Executive, Michael Page is part of the PageGroup, which has been listed on the London Stock Exchange since April 2001. Michael Page maintains a strong track record of successful recruitment at qualified professional and management levels.

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