Job Support employee Utrecht region - Nieuwegein

Nieuwegein

Xpletus BV
  • Xpletus BV Company profile
  • MBO level 3 or higher
  • Junior/Medior/Senior level
  • Permanent contract
  • 40 hours p/w
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Function description Hey, Support Officer, you're looking for us!

That is, if you are a customer-focused support employee who is looking forward to a nice new job. A fresh working environment with great colleagues and fascinating customers...
What do you do as a Support Officer?
As an Xpletus support employee, you support customers who use our ICT services. This ranges from a PC that has crashed, through a printer malfunction to a complex server malfunction or a failed backup. Our customers are diverse and this is reflected in your daily work. You take care of everything enthusiastically and have the first priority to get your customer up and running again quickly. You fix malfunctions and solve problems. You report incidents and ensure that they are properly followed up. You work by phone, e-mail or on location. In the role of support employee, you can move on to a function as a system administrator.

Where do you end up?
As a full service ICT service provider, Xpletus stands for complete relief. We take over the entire ICT and telephony environment for our customers and assume responsibility for it. This allows our customers to focus on their own core business. Xpletus offers solutions for companies with 5 to 200 workplaces. Organisations that do not have their own administrators, but also do not want to worry about telephony and automation. Thanks to our extensive experience, we understand how the SME market works. We understand that our customers do not have time to worry about preconditions and that they want to know the costs in advance. For all these organizations, Xpletus can make the business easier. Reliable, complete and clear, without surprises.

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Requirements What do we expect from you?
You are service- and solution-oriented, communicatively strong and representative. You like to hang out with people and you're good at this, too. It's useful if you live in the region. You've got other things:
- a completed MBO level 3 or 4 training towards ICT;
- Thorough knowledge of server and system management;
- a good command of the Dutch language, both written and spoken;
- at least 2 years' professional experience in a similar position. - A Microsoft certification is an advantage

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Language proficiency Must have: Dutch, English
Nice to have: German
Company description As a full service ICT service provider, Xpletus stands for complete relief in the broadest sense of the word. We take over the entire ICT and telephony environment for our customers and are also responsible for it. This allows our customers to focus on their own core business.

Xpletus offers ideal solutions for companies from 5 to 200 workplaces. Organisations that do not have their own administrators, but also do not want to worry about telephony and automation. Thanks to our extensive experience, we understand how the SME market works. We understand that our customers do not have time to worry about preconditions and that they want to know the costs in advance. For all these organizations, Xpletus can make the business easier. Reliable, complete and clear, without surprises.

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Salary info Salary negotiable

Wat kun je van ons verwachten?
· Een leuke, afwisselende baan
· Volop opleidings- en doorgroeimogelijkheden
· Een gezellig team met leuke collega’s en leuke bedrijfsuitjes
· Salaris in overleg

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Other info What can you expect from us?
- A fun, varied job
- Plenty of training and career opportunities
- A cozy team with nice colleagues and nice company outings
- Salary in consultation

Contact person Mr. M.R. Kievit
0307539075
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