Job Application Support Engineer - Waardenburg (self scan & loyalty systems)

Waardenburg

Re-Vision
  • Re-Vision
  • Auto didact or higher
  • Junior/Medior level
  • Permanent contract
  • 40 hours p/w
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Function description Are you looking for an junior position to develop your technical skills at a fast-growing and international orientated company? At Re-Vision in Waardenburg we are currently looking for a skilled Application Support Engineer to join our team.

As Application Support Engineer you will be part of a small team (5fte.) that delivers 2nd and 3rd line support on our in-house developed self-scanning and loyalty systems used by retailers all over the world. Together with your team you will make sure the quality, performance and up-time of our applications is guaranteed.

You will analyse, reproduce and resolve issues and service requests related to the selfscan- and loyalty systems. You will solve issues and requests regarding our applications remotely from our office. Issues and requests regarding the systems or used hardware will be solved together with strategic partners or the customers IT-department.

As an Application Support Engineer you will also make sure new installations and updates of our applications are carefully prepared, tested and documented. You work closely together with our implementation team and other departments. Suggestions to improve our applications and prevent possible problems is highly appreciated.

Tasks and responsibilities
  • Provide 2nd and 3rd line support on our own self-scanning and loyalty systems;
  • Assist with implementation, testing of bug fixes, analysing and reproducing issues;
  • Installing patches and updates
  • Securing and analysing log files;
  • Testing new software releases and bug fixes;
  • Participate in a "on-call" shift.

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Requirements
  • Recent application- or IT-support experience;
  • Basic application- and system knowledge;
  • Experience with interpreting and managing log files;
  • Server 2012-2016, Virtualisation and SQL knowledge is preferred;
  • Good command of the English language.

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Language proficiency Must have: Dutch, English
Company description Re-Vision is the leading global provider of mobile self-scanning solutions, accounting for an overall market share approaching 50%, with a proven track record of delivering business value to the world's top 5 food retailers. Benefitting from over 10 years of experience and built around retail best practices, our My-Scan Omni-Channel platform is implemented in different supermarket and hypermarket environments in over 30 countries all over the world.

The reason why the world's largest retail organizations keep investing in our mature solutions portfolio is because they see immediate benefits such as uplift in basket size, increase in store revenue, improved customer loyalty. The Re-Vision solutions support the retailer's omni-channel strategy by making the relationship with their shoppers more personal, more loyal and more connected.This is exactly what the retail world is looking for today - to link with their shoppers via all kinds of devices and bring the online shopping experience into the actual store.

With more than 30 colleagues working at our Waardenburg HQ (30 minutes from Utrecht, 15 minutes from Den Bosch), you will be part of a fastgrowing, International technology and IT focused organisation.

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Salary info Salary negotiable

At Re-Vision we know that our success results from our employees. You will find teams of dedicated professionals working on new and innovative solutions for Retailers worldwide.

We offer you the freedom to work in an exciting, International orientated environment that best suit your skills and ambitons. We encourage personal growth and success among our employees with;

* Challenging fulltime and dynamic work environment;
* Competitive salary including a good retirement benefit, travel expenses, "on-call" compensation, laptop and mobile phone;
* Plenty of room for personal initiative, development and training.

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Other info Are you interested or would you like more information about this job opening? Maykel Korndewal (Recruitment Consultant) will gladly provide you with more details. You can contact him by applying below (apply directly) or by calling +31681288290.
Your response will be treated confidentially and we will respect any notice period with your current employer. We are flexible in terms of scheduling a call or job interview.

Application Procedure:
  • Introduction by phone and walk-through of the job opening with Maykel Korndewal;
  • Interview with Team Manager / Technical Colleague;
  • 2nd interview / technical assessment.

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Maykel Korndewal Contact person Mr. Maykel Korndewal
0334779337
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