Vacature IT Support Coordinator, fulltime, omgeving Hoofddorp

Hoofddorp

SIRVA
  • SIRVA Bedrijfsprofiel
  • MBO niveau 4 of hoger
  • Junior niveau
  • Vast contract
  • 40 uur p/w
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Functieomschrijving The position
The IT Support Coordinator will provide first and second level support to end user workstations for all computer, communication, and server systems within the company. The IT Support Coordinator will maintain the IT infrastructure (network, servers, telecoms, hardware, software) according the company set standards.

Reporting to
Global IT Support Manager

Key responsibilities
Responsibilities will include but are not limited to:
  • Take details of any calls / issues / requests
  • Chase status of calls and report back to users swiftly and efficient
  • Ability to maintain all active directory related activities
  • Deal with simple IT issues
  • Resolve Printer problems
  • Communicate with phone providers
  • Chasing issues
  • Set-up thin clients
  • Install laptops and troubleshoot if needed
  • Setting-up smartphones
  • Daily checks including Back-Up and reporting
  • MS Office 365 Support
  • Support Citrix platform
  • Inventory Management
Other duties:
  • Out of hours working may be required
  • Moderate lifting and carrying may be required

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Functie-eisen Candidate Profile
  • Demonstrates a professional manner when dealing with others
  • Strong customer care focus with ability to communicate effectively with callers
  • Ability to explain complex technical issues in a way that non-technical stakeholders can understand
  • Ability to analyse situations and determine innovative but practical solutions to problems
  • Logical, structured and organised with the ability to effectively prioritise and make judgements
  • Ability to constructively work with others in order to provide the best possible service
  • Hands-on mentality

Competencies
  • Service focused
  • Result driven
  • Taking ownership
  • Team work
  • Accuracy
  • Technical Knowledge
  • Problem solving
  • Professionalism

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Taalvaardigheid Vereist: Nederlands, Engels
Bedrijfsomschrijving SIRVA is a trusted and experienced global relocation and move management company.
Salarisinformatie Salaris in overleg
Overige info Core values
Our Core Values are those values we hold which form the foundation on which we perform work and conduct ourselves. We call this the Excalibur programme. All employees are required to understand and embed these values in any undertakings for Team Relocations.

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Contactpersoon Mevr. M.E.L. de Mos
010-2451444
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