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Vacature Helpdesk Support Technician

ICT Support
Fair Wear Foundation
  • Fair Wear Foundation
  • MBO niveau 4 of hoger
  • Junior niveau
  • Vast contract / Tijdelijk contract
  • 16 - 20 uur p/w
Functieomschrijving Vacancy in FWF’s Impact Team
Fair Wear Foundation (FWF) is an Amsterdam-based, international non-profit organisation working to improve labour conditions in garment factories worldwide.

We’re looking for a Helpdesk Support Technician to work with our customised system of data management of member companies and production locations.

As the Helpdesk Support Technician, you would be responsible for:
  • Maintaining data integrity and quality
  • Uploading member-specific data to the system
  • Contacting FWF member companies about their data
  • Assisting staff and companies with inquiries related to the existing FWF systems, both technical and content related
  • Training users of the information system
  • Proactively signalling possible issues and any need for improvements of the system

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Functie-eisen We are looking for someone with the following qualifications and skills:
  • Technical or professional education (MBO or HBO) on data or information system management or similar
  • Excellent command of written and spoken English
  • 2-3 years of similiar work experience
  • Ability to work independently
  • Experience with data management
  • Extensive experience in data handling with Microsoft Excel
  • Analytical, proactive attitude, accurate, and result oriented
  • Experience with programming languages such as R or Python or similar would be an an advantage.
  • Experience with product ownership would be an advantage

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Taalvaardigheid Vereist: Engels
Handig om te kunnen: Nederlands
Bedrijfsomschrijving Fair Wear Foundation is a non-profit organisation that works with brands, factories, trade unions, NGOs and sometimes governments to verify and improve workplace conditions for garment workers in 11 production countries in Asia, Europe and Africa. FWF keeps track of the improvements made by the companies it works with. And through sharing expertise, social dialogue and strengthening industrial relations, FWF increases the effectiveness of the efforts made by companies. FWF’s more than 80 member companies represent over 120 brands, and are based in Europe; member products are sold in over 20,000 retail outlets in more than 80 countries around the world.

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Salarisinformatie Salaris in overleg
Helpdesk Support Technician
Score: 7.9
Stemmen: 41

  1. ICTerGezocht.nl
  2. ICT Vacatures
  3. Amsterdam