Functie omschrijving

We are looking for an IT Technician to perform IT technical service delivery role including support of desktops, servers, and networks. Key responsibilities will be to:

• Implement IT solutions, both hardware and software, to users in the program.
• Perform problem isolation and resolution for user IT issues.
• Implement and support Windows XP and Windows 7 desktop environment, Windows 2003 servers, video teleconferencing, LAN-WAN infrastructure, telephony and Blackberry technologies.
• Identify and isolate technical issues and initiate action as appropriate.
• Consult with business partners to resolve complex international IT problems and issues.
• Represent organization in technical forums and projects.
• Analyze installation and problem management performance data to increase quality and reduce variation and rework.
• Document and deploy technical processes and procedures.
• Collaborate with service providers, technical design teams, peer organizations, and customer IS focal organizations to satisfy IT requirements.

This job may be level E2 or E3 and will determined by the level of experience and qualifications of the selected candidate, in relation to the scope and responsibility of the position.

Functie eisen

You should be, or be able to, demonstrate the following competencies:

• Communicate with and support team mates, customers, and suppliers in a professional manner.
• Demonstrate excellent English oral and written communications skills.
• Demonstrate proficiency in the use of standard applicable computing disciplines including change, configuration, problem, performance, and operational management.
• Demonstrate superior knowledge of desktop computing systems including operating systems, networks, hardware, software packages and utilities, computer control languages and commands.
• Demonstrate the ability to analyze, select, build, assemble, test, certify, evaluate, implement, manage and maintain desktop, network and server delivery systems, subsystems, and components.
• Excellent English oral and written communications skills.

Typical Education/Experience - preferably you will have:

• An advanced degree in Computer Science or related technical discipline, or equivalent experience.
• Technical certification

Aantal uren

40

Salaris

Competitive Salary

Meer informatie over deze vacature

You must have the legal authorisation to work in Amsterdam, Netherlands.

Bedrijfsprofiel Boeing

Boeing is an equal opportunity employer supporting diversity in the workplace.